Damon Ditrichs
// Overview
Customer service professional and computer science graduate moving into IT. Combining a background in client communication and web development with hands-on homelab experience and active certification study, focusing on building reliable systems, writing clear documentation, and helping users solve technical problems.
// Core Technology Stack
Virtualization & OS
Deploying and managing high-availability hypervisors using Proxmox VE alongside enterprise Linux distributions like Ubuntu Server and Debian to ensure isolated, stable node environments.
Networking & Security
Configuring robust edge network security layers, including network-wide ad blocking with Pi-hole, secure recursive DNS resolution via Unbound DNSSEC, and encrypted WireGuard remote tunnels.
Containerization
Orchestrating modular microservices and containerized application stacks through Docker, Docker Compose, and native systemd service management for streamlined lifecycle control.
// Systems & Infrastructure Documentation
Bare-metal Proxmox VE lab showcasing enterprise virtualization, secure network routing, automated SSL management, containerization, and self-hosted infrastructure.
Virtual Windows Server lab featuring Active Directory domain setup, automated PowerShell user provisioning, DHCP network routing, and client workstation integration.
Demonstration helpdesk ticketing environment tracking incident resolution workflows, SLA monitoring, and IT support queues.
// Certifications
CompTIA A+ Certified Professional
Core 1 & Core 2 Validation: Hardware troubleshooting, OS deployment, and core IT infrastructure.
// Background & Resume
Professional Resume
Review detailed academic background, systems administration experience, and project work history.